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• Wednesday, August 12, 2009 8:12 AMYiChun ChenMSFT, Moderator

   
  

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  Hi A-Quatermain,
  
  Some clarification:
  What's your OS?
  
  As the event log mentioned:
  Product: Microsoft .NET Framework 3.5 SP1 -- Error 1714.The older version of Microsoft .NET Framework 3.5 SP1 cannot be removed. Contact your technical support group. System Error 1612.
  
  Error 1714 actually means “The older version of �could not be removed�And System Error 1612 tells us “The installation source for this product is not available. Verify that the source exists and that you can access it.�br/>
  The Root cause of the issuecan be:
  

  • The Windows Installer registry information for the .NET Frameworkgot into an inconsistent state; the system thinks that one or more hotfixes are installed for the .NET Framework, but the information about the source location of the hotfix is missing from the registry
  • The Windows Installer cache (%windir%\Installer) is missing some information about a .NET Frameworkpatch that is installed on the system

  Here are two methods for you to solve your issue:
  One simple solution can be to use.NET cleanuptool to remove .NET3.5 SP1and then tryinstalling .NET 3.5 sp1 again.
  Another solution can be rebuilding the installer cache.
  For more information, see: http://blogs.msdn.com/heaths/archive/2006/11/30/rebuilding-the-installer-cache.aspx
  
  Hope this helps. Let me know if it works.
  
  
  If no avail, could you please try to use collect tool to collect the log files of.NET Framework 3.5 SP1from your "%temp%" folder?
  http://blogs.msdn.com/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx
  
  You can upload your log files toSkyDrive and post the link back here.
  
  Steps:
  - Download .NET Framework 3.5 Service Pack 1 (Full Package)
  - Try to clean your "%temp%" folder
  - Install .NET Framework 3.5 Service Pack 1 (Full Package)
  (For Vista or later, the installer must be run withadministrator privileges - Right-click the installer >> "Run as Administrator")
  - Collect the logsfrom "%temp%" folder
  - Upload vslogs.cab file
  
  Best regards,
  Yichun Chen

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  • Marked As Answer byYiChun ChenMSFT, ModeratorTuesday, August 18, 2009 3:30 AM
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• Thursday, September 17, 2009 2:11 PMA-Quatermain

   
  

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  Thank you Yichun,
  
  I dont know if you can help on this issue but I am getting a File Download Security Warning for PWA(project web access)
  
  When I go to http://xxx-msproject-x/pwa/default.aspx it takes me there but when I go to http://xxx-msproject-x/pwa or pwa/ the break starts and take me to the FILE Dowload security Warning, this is aswell as happening for me and another colleague. but when I go to another machine logged on as someone else I can get to were I need to go. Can this be a permission issue or an issue with my .net
  
  When I click on my project workspaces I aswell as get the file download - security warning but when I type the correct link http://xxx-msproject-x/pwa/SOE-IT%20Projects/Ongoing%20Projects%20-%20Alan%20Saranga/default.aspxit take me there.
  
  
  Here is sky drive snap shot
  
  http://cid-1113d83fb478fdd9.skydrive.live.com/self.aspx/Public/Untitled-1.jpg
  
  Any Ideas ?
  
  Thank you if you can.
  
  I really Appreciate all the help on the prior issue I will let you know How Its going.
  
  Regards
  
  Alan Saranga

  • Edited byA-Quatermain Thursday, September 17, 2009 3:02 PMspelling
  • Edited byA-Quatermain Thursday, September 17, 2009 3:16 PMadditions
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• Friday, September 18, 2009 2:41 AMYiChun ChenMSFT, Moderator

   
  

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  Hi A-Quatermain,
  
  Thank you for your post.
  
  I'm sorry that I'm not quite familiar with the issue about Security Warning for PWA.
  
  To isolate the possible cause of .NET Framework, you can try Verification Tool to check whether .NET Frameworks are well installed on your machine.
  
  For the Security Warning, you would try other web browser to help downloading. Or you can try Internet Explorerforums to get more useful help there.
  For Vista, please post your issue on Internet Explorer forum.
  
  Hope this helps.
  
  Best regards,
  Yichun Chen

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